Last updated: February 15, 2026
When you use AutoParts USA, we may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and ZIP code that you provide when submitting a parts request, contacting us, or creating an account.
Vehicle Information: Year, make, model, VIN, and part details you provide through our parts finder tool. This information is used to search our network for compatible parts.
Payment Information: Credit card numbers, billing addresses, and other payment details are processed by our third-party payment processor (Stripe) and are never stored on our servers.
Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
Cookies & Tracking: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.
We use the information we collect to:
Fulfill Part Requests: Search our network of salvage yards, generate quotes, process orders, and arrange shipping for your auto parts.
Communicate With You: Send order confirmations, shipping updates, quote responses, and customer support responses via email, phone, or SMS.
Improve Our Service: Analyze usage patterns, optimize our parts matching algorithms, and enhance website performance and user experience.
Marketing: With your consent, send promotional offers, new inventory alerts, and newsletter updates. You can opt out at any time.
Legal Compliance: Comply with applicable laws, regulations, and legal processes, including responding to court orders and subpoenas.
We share your information only in the following circumstances:
Salvage Yard Partners: We share your vehicle and part information with our network of verified salvage yards to fulfill your parts requests. We do not share your payment information with yards.
Service Providers: We work with trusted third parties for payment processing (Stripe), email delivery (SendGrid), shipping logistics, and analytics (Google Analytics).
Legal Requirements: We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not sell your personal information to third parties for their marketing purposes.
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and regular security audits. Payment data is handled by PCI-compliant processors and never touches our servers.
While we take reasonable precautions, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.
Depending on your location, you may have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
To exercise any of these rights, contact us at [email protected] or call 1-800-555-0199.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Order records are retained for 7 years for tax and legal compliance. You may request deletion of your account and associated data at any time.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance.
For privacy-related questions or concerns, contact us at:
AutoParts USA
1234 Commerce Drive, Tampa, FL 33602
Email: [email protected]
Phone: 1-800-555-0199